AMTECS  Warranty Coverage          10 year Panel Warranty.          1 year Parts Warranty.   Refrigeration Warranty Coverage (Provided by OEM).          1 year Parts Warranty.          optional 5 Year Compressor Warranty, parts only (If purchase at time of sale).          optional 5 Year Refrigeration System Warranty, parts only (If purchase at time of sale).          optional 1 Year Labor Warranty. (If purchase at time of sale). Parts Warranty Claim Processing  Secure parts locally from authorised network of Dealers Nationwide ( For authorisation and location email to amtecs@hotmail.com ) Contact AMTECS  warranty Dept for Authorization. Before you call, have your AMTECS  Walk-In serial number (Located jut above the Lamp on Door Frame). For refrigeration claims, have the refrigeration model and serial number ready(Located on the name plate of unit.  Please note that claims can not be processed without the serial and model numbers.  If required, return defective part to the location where you picked-up parts.  If AMTECS authorised you to securing part(s) locally, send copy of wholesaler's invoice to AMTECS. Refrigeration Warranty Claim Processing Semi-Hermetic Compressors 1. Secure parts locally from authorised network of Dealers Nationwide ( For authorisation and location email to amtecs@hotmail.com ) 2. Return defective compressor to the wholesaler for salvage credit **If the date of manufacture for the compressor is less than 12 months and it has been in service less than one year, it will be replaced at no charge by the wholesaler. Notify  Warranty Dept. by email to amtecs@hotmail.com the serial numbers for both the new and defective compressors as well as the serial number of the walk-in cooler or refrigerated building (Serial number Located jut above the Lamp on Door Frame). Hermetic Compressor Claim Processing 1. Secure replacement compressor from local compressor wholesaler   If the date of manufacture for the compressor is less than 12 months and it has been in service less than one year, it will be replaced at no charge by the wholesaler. (Located jut above the Lamp on Door Frame).

Other Parts Claim Processing  Contact Parts Dept for Return Authorization Form. Notify Warranty Dept. by email to amtecs@hotmail.com  The serial numbers for both the new and defective parts as well as the serial number of the walk-in cooler or refrigerated building (Serial number Located jut above the Lamp on Door Frame). Special Payment Requests. Any invoice from a service company must have the following information: AMTECS authorisation # Received with in 30 days. No payment will be made without prior authorisation. Itemized list of exactly what service was performed including parts used (if any) Serial number and model number of the equipment serviced Serial number of walk-in or refrigerated building on which the equipment is installed What is not covered by warranty  Equipment rental including torches, vacuum pumps, reclaim systems. Failure caused by improper installation. Acts of God. Crane or forklift charges. Product Loss.   Refrigerant. Overtime charges. Truck charges, mileage. Shipping Charges. Per Diem charges. Please note that labor warranty is not covered with parts warranty unless an optional one Year Labor Warranty has been purchased initially